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problems playing build-a-bearville

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Post by horsegal1235 Mon Mar 07, 2011 2:31 am

i'm in the MST timezone and since noon yesterday i have been getting this message:
problems playing build-a-bearville Untitl10
it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:
problems playing build-a-bearville Babvhe10
i've never seen this before and am not sure if i am supposed to or not..
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Post by Captain Barbossa Mon Mar 07, 2011 4:30 am

If you are using Bearville.com it doesn't work correctly just yet. Try connecting to BABV from buildabearville.com problems playing build-a-bearville 465488
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Post by horsegal1235 Mon Mar 07, 2011 4:34 am

Evanbuddy16 wrote:If you are using Bearville.com it doesn't work correctly just yet. Try connecting to BABV from buildabearville.com problems playing build-a-bearville 465488
i actually am trying to use buildabearville.com but thank you for the suggestion/help problems playing build-a-bearville 465488
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Post by Anita Mon Mar 07, 2011 10:20 am

I see that too while it's loading but not the first one did you try refreshing it?
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Post by horsegal1235 Mon Mar 07, 2011 10:36 am

staraugust182 wrote:I see that too while it's loading but not the first one did you try refreshing it?
yeah i did. it seems to be working now tho.. thanks for the help
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Post by Anita Mon Mar 07, 2011 10:47 am

no problem problems playing build-a-bearville 465488 always here to help others
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Post by horsegal1235 Tue Mar 08, 2011 9:47 am

i'm getting the pop up message again =/
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Post by Anita Tue Mar 08, 2011 9:57 am

Hmmmmmmmmmm.....Maybe before you go online you refresh your wallpaper?
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Post by JoeCyBearGuide Wed Mar 09, 2011 4:13 am

horsegal1235 wrote:
i'm in the MST timezone and since noon yesterday i have been getting this message:
problems playing build-a-bearville Untitl10
it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:
problems playing build-a-bearville Babvhe10
i've never seen this before and am not sure if i am supposed to or not..

That's strange :wonders: Are you still experiencing this? You may need to clear your flash cache. Kindly follow the instructions below.

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click on Global Settings. This would open a new browser tab or browser window.
3. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
4. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
5. Scroll to find www.buildabearville.com in the list and click it.
6. Choose 'Delete website'.
7. Click 'Confirm'.
8. Close the web browser
9. Open a new browser window and go back into Build-A-Bearville.

If you encounter the same error after doing the steps above, kindly inform me problems playing build-a-bearville 465488
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Post by CalliHugs Wed Mar 09, 2011 1:00 pm

This happened to me, too!
I followed those instructions & it works now!
Thanks, Joe! (:
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Post by horsegal1235 Wed Mar 09, 2011 1:32 pm

JoeCyBearGuide wrote:
horsegal1235 wrote:
i'm in the MST timezone and since noon yesterday i have been getting this message:
problems playing build-a-bearville Untitl10
it is now 8:30 and i am still getting this message.. i've tried clearing my cache but it didn't help. i've also tried going on different computers and different internet browsers but it didn't make a difference.. i don't know if bearville is down or if its my computer/internet? what do i do?
EDIT
also on every computer i go on when it is loading i see this:
problems playing build-a-bearville Babvhe10
i've never seen this before and am not sure if i am supposed to or not..

That's strange :wonders: Are you still experiencing this? You may need to clear your flash cache. Kindly follow the instructions below.

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click on Global Settings. This would open a new browser tab or browser window.
3. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
4. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
5. Scroll to find www.buildabearville.com in the list and click it.
6. Choose 'Delete website'.
7. Click 'Confirm'.
8. Close the web browser
9. Open a new browser window and go back into Build-A-Bearville.

If you encounter the same error after doing the steps above, kindly inform me problems playing build-a-bearville 465488
it seems to be working today but it wasn't yesterday.. if it happens again i will try this and get back to you, thanks Joe problems playing build-a-bearville 465488
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Post by JoeCyBearGuide Thu Mar 10, 2011 1:19 am

CalliHugs wrote:This happened to me, too!
I followed those instructions & it works now!
Thanks, Joe! (:

it seems to be working today but it wasn't yesterday.. if it happens again i will try this and get back to you, thanks Joe

You're beary welcome guys! problems playing build-a-bearville 465488
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