Babv Help.

I recently changed to pen drive internet. The problem is that when i try to go on babv it logs on perfectly , it loads but the map never appears, then a message comes on "Unable to establish a connection with any server. Please try later. I log in again and the same, ive cleared my cache, and i tried on other explorers like google chrome, internet explorer and mozilla firefox. The same problem again. Please help. It's allways the same, ive been trying from a few days ago.

loradazzle4 wrote:I recently changed to pen drive internet. The problem is that when i try to go on babv it logs on perfectly , it loads but the map never appears, then a message comes on "Unable to establish a connection with any server. Please try later. I log in again and the same, ive cleared my cache, and i tried on other explorers like google chrome, internet explorer and mozilla firefox. The same problem again. Please help. It's allways the same, ive been trying from a few days ago.

We've checked this and did not get the same result.

Were you trying to get in crowded dens? Can you try logging in empty one's and see what happens?

When i get in an empty den it just keeps loading till the inactivity message appears

loradazzle4 wrote:When i get in an empty den it just keeps loading till the inactivity message appears

What browser are you using? Can you also check your internet connection?

I'm using Google chrome but i tried with mozilla firefox and internet explorer.
My connection is okay.

I just managed to enter! Sorry to had confused you

loradazzle4 wrote:I just managed to enter! Sorry to had confused you

No problem. Glad it works now for you.

i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

It sometimes does it to me when i join the same den as my friends.
I think its because my friends are in a beary full den and it cant take any more people.

EveAngel wrote:It sometimes does it to me when i join the same den as my friends.
I think its because my friends are in a beary full den and it cant take any more people.

That happened to me once, but she can barley/can't get into an empty den.

that happened to me, idk why, well maybe the jr cyberguides will help with that!

Ohh that used to happen to me a long time agoo, and I found out that the problem was that my adobe version was too old, after i changed to the new version the problem doesn't happen anymore, just sometimes Make sure you have the adobe 10 Version downloaded.
Hope this helps

loradazzle4 wrote:i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

There are a lot of possible reasons for this to happen.

How frequent does this happen to you?

how does this keep happening Joe? I can't take it, i have mozilla and it always show that and i log in over and over, why?

That happned to me once but no anymore

Yeah that happens to me all the time

if it is all bears out, then that could be why.

JoeCyBearGuide wrote:

loradazzle4 wrote:i have the same problem again i can only log in one time in a undefined time, but when i cant log in this message below appears :s

There are a lot of possible reasons for this to happen.

How frequent does this happen to you?

well, there was a time that it lasted 3 days aprox. When i started using my pen drive internet i coudnt even enter, then theres sometimes i can, but im going to get wifi tomorrow, so i'll se if with wifi happens.

ok now its properly ok, thank you.

Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

loradazzle4 wrote:Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

We tested your account several times and did not find any problem. Most likely, the problem might be on your side, possibly, your internet connection, or your computer.

You can also try doing the following steps on clearing your Flash Cache, and see if this helps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

JoeCyBearGuide wrote:

loradazzle4 wrote:Joe, it happens very frequently I can just enter like one time at a day, or somtimes i even dont manage to enter When it freezes i cant enter again? Why is this?

We tested your account several times and did not find any problem. Most likely, the problem might be on your side, possibly, your internet connection, or your computer.

You can also try doing the following steps on clearing your Flash Cache, and see if this helps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

loradazzle4 wrote:
Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

That's cool. Let me know if it gets better with wifi.

JoeCyBearGuide wrote:

loradazzle4 wrote:
Well, i do think its my internet its one of those pen drives that you have inalambric internet, when i had wifi this didnt happen ever, the good thing is im getting wifi tomorrow

That's cool. Let me know if it gets better with wifi.

Sure! But the company first said 48h then 72h and my mum phoned and they said tommorow but they said so many things that maybe i still dont have, i'll tell if it goes good.

I've got WIFI now and it works really good!