Animal ID code not working?

We all love to rush home and put our new furry friends online, but sometimes the codes don't work, and that is frustrating to everyone. So why don't they work? The computers at BABW have to "talk" to the computers at BABV to register both the furry friend ID codes and the Stuff Fur Stuff receipt codes. Usually that happens very quickly, but on busy days it may take a little while for the computers to process the huge amounts of information. If you find that your codes aren't working, please give them some time. It may take up to 48 hours for your codes to activate. Usually they come online within a few hours. If after 48 hours they still aren't working, it's best to contact vwhelp@buildabear.com, so they can help get your new furry friend online with you at BABV.

thanks so much



love, karayourock3 :lol:

ok!Thanks Karen for the info!

Yea, that happened to me with the receipt code too but the BABW people told me before so I tried after dinner and it worked. Thanks!

Oh thank you so much Karen! You rockers!

Thanks for letting us know!!

Thanks, Karen! I think we all understand that working at BABW can be busy

Thanks for letting us know Karen .

This is very helpful and useful information Karen! Thank you for sharing and I made it a sticky too

Thank you karen

Woo!
Thanks Karen

OKay karen!! THanks for the info...you are right lol when ever I get a new bear...I rush home to get it online XD

That's makes sense Thank you Karen!!

Thanks Karen! I was always wondering why it took longer to register them