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Post by zoeybearsrule200 on Mon Sep 21, 2009 8:47 am

I emailed wvhelp and they message back saying "message faliure" wvhelp trouble 597500 what do I do? I need to report my missing items
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Post by NikiCyBearGuide on Mon Sep 21, 2009 8:50 am

Have you tried to send them another e-mail?
Can you post a screen shot or paste the exact error message?
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Post by zoeybearsrule200 on Mon Sep 21, 2009 8:54 am

I been copying and pasteing the message and they keep sending the message back and hold on about the messsage I think I deleted it but let me try
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Post by NikiCyBearGuide on Mon Sep 21, 2009 9:02 am

Also, try and resend your e-mail to vwhelp@buildabear.com.
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Post by zoeybearsrule200 on Mon Sep 21, 2009 9:06 am

wvhelp trouble 193964474873659760

wvhelp trouble 193964477342272381
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Post by NikiCyBearGuide on Mon Sep 21, 2009 9:52 am

Now I see the problem. You got the wrong email address. It's vwhelp@buildabear.com not wvhelp@buildabear.com wvhelp trouble 465488
(letter V comes first before W)
You can email vwhelp again your concern! wvhelp trouble 465488
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Post by zoeybearsrule200 on Wed Sep 23, 2009 1:56 pm

ooooooooooooooohhhhhhhhhhhhhhhhhh thanks Niki!!! wvhelp trouble 465488
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