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Post by Belleadorable on Tue Oct 13, 2009 9:42 am

Hi, I just want to know if is there any problem with BABV right now cause I I can't get in , and everytime I wanna trade the screen freezes.
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Post by valeriaallheart on Tue Oct 13, 2009 10:34 am

Hey Belle same here! That black screen into my trades drives me so crazy.
and Slow loading all the time.
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Post by Belleadorable on Tue Oct 13, 2009 10:49 am

valeriaallheart wrote:Hey Belle same here! That black screen into my trades drives me so crazy.
and Slow loading all the time.

Oh well thanks, I thought it was just me, I hope the BABW team fix this soon.
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Post by NikiCyBearGuide on Wed Oct 14, 2009 2:04 am

I just got into the game and it's working fine now. See you around! Slow loading 465488
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Post by Loveablegirl on Wed Oct 14, 2009 8:47 am

I cant get the babv den screen and i cant get a connection
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Post by prettypink233 on Wed Oct 14, 2009 8:51 am

Belleadorable wrote:Hi, I just want to know if is there any problem with BABV right now cause I I can't get in , and everytime I wanna trade the screen freezes.

same here =(
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Post by NikiCyBearGuide on Wed Oct 14, 2009 9:03 am

Hey guys, have you tried using a different browser? Or switch dens?
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Post by j3nny22 on Wed Oct 14, 2009 9:09 am

Its not happening to me...
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Post by JoeCyBearGuide on Thu Oct 15, 2009 3:44 am

j3nny22 wrote:Its not happening to me...

This must be due to the updates this week.

Have you tried logging back in now? Are you still having the same trouble?
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Post by valeriaallheart on Thu Oct 15, 2009 10:43 pm

JoeCyBearGuide wrote:
j3nny22 wrote:Its not happening to me...

This must be due to the updates this week.

Have you tried logging back in now? Are you still having the same trouble?

Sometimes Joe, but now is a Little better!! Thank you very much.
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Post by SamanthaShadow103 on Thu Oct 15, 2009 10:48 pm

I can't get into the site at all! I can't get a connection with any of the servers...
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Post by JoeCyBearGuide on Fri Oct 16, 2009 3:55 am

valeriaallheart wrote:
JoeCyBearGuide wrote:
j3nny22 wrote:Its not happening to me...

This must be due to the updates this week.

Have you tried logging back in now? Are you still having the same trouble?

Sometimes Joe, but now is a Little better!! Thank you very much.

You're welcome! Slow loading 610897 That's good to know.

SamanthaShadow103 wrote:I can't get into the site at all! I can't get a connection with any of the servers...

I'm beary sorry about that. Slow loading 597500 whats the error message that you get everytime?
JoeCyBearGuide
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Post by WinterGlitter on Fri Oct 16, 2009 4:15 am

Thanks Joe for your answers. I'm unable to log in too. I got this error message:

Slow loading Ndr4gm
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Post by Loveablegirl on Fri Oct 16, 2009 4:31 am

I got that same message too for the last three days
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Post by JoeCyBearGuide on Fri Oct 16, 2009 4:46 am

WinterGlitter wrote:Thanks Joe for your answers. I'm unable to log in too. I got this error message:

Slow loading Ndr4gm

Thank you for the screen shot Winter. Slow loading 465488

How frequent to you get this error?

Usually when this error shows, all you have to do is to log out, and then try again. It's recommended to wait up to a maximum of 5mins before logging back in.
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Post by Loveablegirl on Fri Oct 16, 2009 5:14 am

I get the error alot everytime i try to log in and i tryed everything that whelp suggested to me and nothing works
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Post by JoeCyBearGuide on Fri Oct 16, 2009 8:25 am

Loveablegirl wrote:I get the error alot everytime i try to log in and i tryed everything that whelp suggested to me and nothing works

I'm beary sorry about this. Slow loading 597500 The delay in the loading time but be caused by something else. I suggest for you to email vwhelp@buildabear.com to get your account checked.
JoeCyBearGuide
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Post by Loveablegirl on Fri Oct 16, 2009 8:53 am

Thanks for all the help joe i emaied whelp and they said my account is fine and they can acess it but i cant thanks for trying to help
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Post by JoeCyBearGuide on Fri Oct 16, 2009 9:03 am

Loveablegirl wrote:Thanks for all the help joe i emaied whelp and they said my account is fine and they can acess it but i cant thanks for trying to help

Don't just give up there, we'll try to figure out how to fix that, don't worry. Slow loading 610897

Ok, another thing i want you to check is your internet connection. Can you ask help from an adult? What type of connection do you have?

When you play Build-A-Bearville, do you have other programs running?
JoeCyBearGuide
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