I didn't get my Snowman prize?
3 posters
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I didn't get my Snowman prize?
Okay, so I got the last piece of the snowman collection and I redeemed them so I can get the completed Snowman. But however, no pop-up appeared when I redeemed my snowman collection and my Snowman prize didn't show up in my inventory.
I'm sure this have to be a bug. I just want my Snowman prize.
I'm sure this have to be a bug. I just want my Snowman prize.
Jay902- Friendly Bear
Re: I didn't get my Snowman prize?
Jay902 wrote:Okay, so I got the last piece of the snowman collection and I redeemed them so I can get the completed Snowman. But however, no pop-up appeared when I redeemed my snowman collection and my Snowman prize didn't show up in my inventory.
I'm sure this have to be a bug. I just want my Snowman prize.
Yes we are still having some issues with the collectibles
Kindly email vwhelp@buildabear.com so we can check and fix your account. Thanks!
JoeCyBearGuide- Build-A-Bearville CyBearGuide
Re: I didn't get my Snowman prize?
Me too. Joe, do I email them from my own email adress?
Kellz- Forum Events Planner
Re: I didn't get my Snowman prize?
Kelly99 wrote:Me too. Joe, do I email them from my own email adress?
Please send an email using your registered email address in Build-A-Bearville
JoeCyBearGuide- Build-A-Bearville CyBearGuide
Re: I didn't get my Snowman prize?
Okay, thank you so much JoeCyBearGuide! I will do this when I have the chance.JoeCyBearGuide wrote:Kelly99 wrote:Me too. Joe, do I email them from my own email adress?
Please send an email using your registered email address in Build-A-Bearville
Kellz- Forum Events Planner
Re: I didn't get my Snowman prize?
Kelly99 (Thu 16 Dec - 3:18) wrote:Okay, thank you so much JoeCyBearGuide! I will do this when I have the chance.JoeCyBearGuide wrote:Kelly99 wrote:Me too. Joe, do I email them from my own email adress?
Please send an email using your registered email address in Build-A-Bearville
You're beary welcome
JoeCyBearGuide- Build-A-Bearville CyBearGuide
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