Cybearguides I need your help!

My sister KimberlyKooky4
has been hacked.
They took all her stuff and she
can't even get into her account
because they changed the e-mail
and password. How can she get
back her items and account ASAP?

i think you need to email maxine or whelp with this info:
babv username.
password.
email.
when.
and what happend
rember do not post info from here.

I'm sorry that happened to your friend

oh no she was my Bff
tell her i miss her and that i saw her online yesterday :[ so it was probaly the hacker oh no

Sorry to hear about your sister. I too recommend emailing BABW and letting them know what happened. In the meantime, if she has a new name, send me a PM and let me know what it is and also what her favorite credit store item is and color and I will be happy to get it for her.

Sorry to hear that too. Thank you guys for helping our friend.

In that case, you need to e-mail vwpatrol@buildabear.com together with your account information so that our Bear Patrol can investigate your account as soon as possible.

Here are the list you need to include on your email:

Username:
Missing Item/s:
Date where seen in inventory:
Date discovered that items were missing:
Where do you usually play Build-A-Bearville? (library/home/school/etc)

Also, I suggest you change your registered email address on Build-A-Bearville.

Since that you no longer have access to your email account, we need to verify your information for us to change your email address.

Original Email Address:
New Email Address:
Animal Name:
Animal Type:
Animal ID:
Animal Key Code:
Receipt Code: (optional)
Date Purchased:
Store Location:

If you have more than one furry friend on your account, just put one of their info.

I hope this can help you.

Oh! that isn't good! that has happpened to me before and they took al my stuff and yes you should do what Nikki as recommended

Mimi300 wrote:oh no she was my Bff
tell her i miss her and that i saw her online yesterday :[ so it was probaly the hacker oh no

OMG! You did?!
SHe's sad.

LeAnneCool wrote:

Mimi300 wrote:oh no she was my Bff
tell her i miss her and that i saw her online yesterday :[ so it was probaly the hacker oh no

OMG! You did?!
SHe's sad.

tell your sister i misssss her

Mimi300 wrote:

LeAnneCool wrote:

Mimi300 wrote:oh no she was my Bff
tell her i miss her and that i saw her online yesterday :[ so it was probaly the hacker oh no

OMG! You did?!
SHe's sad.

tell your sister i misssss her

I did. She got her account back!
She can log on asap!
Thanks babv team!

LeAnneCool wrote:

Mimi300 wrote:

LeAnneCool wrote:

Mimi300 wrote:oh no she was my Bff
tell her i miss her and that i saw her online yesterday :[ so it was probaly the hacker oh no

OMG! You did?!
SHe's sad.

tell your sister i misssss her

I did. She got her account back!
She can log on asap!
Thanks babv team!

yay ! did she get her stuff back ?