I can't get in Babv

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Post by Belleadorable on Mon Nov 23, 2009 4:59 am

Hi, I couldn't get in babv since yesterday morning, everytime I log in a message pops up in my screen saying " Unespected error: connection to the server failed, please try later" or "unable to establish a connection with any server, please try later", and this is happening just with babv but other game sites. Can you help me please?. confused
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Post by Kieran on Mon Nov 23, 2009 5:00 am

clear your cache and it might work I can't get  in Babv 465488
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Post by NikiCyBearGuide on Mon Nov 23, 2009 5:48 am

Try to clear your flash cache using the following steps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

This will clear the Flash cache for the game and you will be able to log in the game.
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Post by Belleadorable on Tue Nov 24, 2009 3:14 am

NikiCyBearGuide wrote:Try to clear your flash cache using the following steps:

1. While you're in Build-A-Bearville, right-click anywhere in your screen.
2. Click Settings and then choose the tab that looks like a monitor and an eyeball (Privacy)
3. Click the 'Advanced' button. This would open a new browser tab or browser window.
4. On the newly opened browser tab or window, on the left portion of the page, you will see Table of Contents.
5. Under 'Settings Manager' click the 'Website Storage Settings Panel'.
6. Scroll to find www.buildabearville.com in the list and click it.
7. Choose 'Delete website'.
8. Click 'Confirm'.
9. Close the web browser
10. Open a new browser window and go back into Build-A-Bearville.

This will clear the Flash cache for the game and you will be able to log in the game.

Ok Niki, I think it worked . I can't get  in Babv 465488
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Post by NikiCyBearGuide on Tue Nov 24, 2009 3:22 am

Good to hear it worked. I can't get  in Babv 465488 See you in Build-A-Bearville!
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Post by colinpink on Tue Nov 24, 2009 5:55 am

Everyone, please don't get panicked when you cannot log in BABV.
Sometimes they have a problem. Or sometimes your computer has a problem.

Just stay calm and clear the cache and flash. Use different internet browser, restart the computer. If it did not work, wait 30min or so and try again.

I am glad you can get in babv now! Locking this thread! I can't get  in Babv 465488
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